Medilight Electronics provides advanced physiotherapy and rehabilitation equipment including:
Shockwave Therapy Systems
High Intensity Laser Therapy
Electrotherapy Equipment
Cryotherapy Systems
Spinal Decompression Systems
Rehabilitation Devices
Ultrasound Therapy Machines
Pain Management Solutions
Sports Rehabilitation Equipment
Do you provide international shipping?
Yes, Medilight Electronics supports international shipping for selected products and countries.
Shipping timelines and availability may vary depending on the destination country and customs regulations.
Are customs duties and taxes included in international orders?
No. Customs duties, VAT, import taxes, or additional government charges are not included unless specifically mentioned.
International customers are responsible for paying customs and import charges as per their country’s regulations.
How long does shipping take?
Estimated shipping timelines:
India: 3–10 business days
International Orders: 7–21 business days
Delivery time may vary depending on location, customs clearance, and courier operations.
Do your products come with warranty?
Yes, selected products include warranty support depending on the product category and manufacturer terms.
For warranty-related assistance, customers can contact our support team directly.
Can I request a product demonstration?
Yes, product demonstrations or detailed product information may be available for selected equipment.
You can contact our team for demo availability and consultation support.
Are Medilight products suitable for hospitals and clinics?
Yes, our equipment is designed for:
Physiotherapy Clinics
Hospitals
Rehabilitation Centers
Sports Injury Clinics
Pain Management Centers
Wellness Facilities
What payment methods do you accept?
We accept secure online payment methods and bank transfers depending on the order type and location.
For bulk or international orders, our team may provide customized payment assistance.
How can I track my order?
Once your order is shipped, tracking details may be shared via:
Email
SMS
WhatsApp
Courier tracking link
What should I do if I receive a damaged product?
If your package arrives damaged, please contact us within 48 hours of delivery with:
Order details
Photos/videos of the damage
Description of the issue
Our support team will assist you with replacement or resolution.
Do you offer technical support after purchase?
Yes, Medilight Electronics provides customer support and technical assistance for eligible products.
Customers can contact our support team for guidance related to installation, usage, or troubleshooting.
Can I place bulk or distributor orders?
Yes, we accept bulk orders and distributor inquiries for clinics, hospitals, dealers, and international partners.
Please contact our sales team for pricing and business collaboration opportunities.
Are your physiotherapy machines easy to operate?
Yes, our equipment is designed with user-friendly interfaces and advanced controls to ensure smooth operation for healthcare professionals.
Do you provide installation support?
Installation guidance may be provided depending on the product category and customer location.
For specific equipment support, customers can contact our technical team.
How can I contact Medilight Electronics?
You can contact us using the details below:
MEDILIGHT ELECTRONICS 1st Floor, House No. Old-462, Plot No. 32, K.H. No. 39/11, 40/15, New H. No. 435, Block-WZ, Siri Nagar, Shakur Basti, North West Delhi, Delhi – 110034
